Terms of Sales
PREAMBLE
These general conditions of sale are concluded between, on the one hand, the company operating the online store and, on the other hand, Internet users who wish to make a purchase on our site visible at the address: theghiblishop.com.
Hereinafter referred to as “the Customer”.
These conditions govern the sale of any product presented on the site theghiblishop.com.
The parties agree that their relationship will be exclusively governed by this contract, to the exclusion of any other conditions. Items are only offered for sale to non-commercial natural persons. They are concluded intuitu personae and therefore cannot be the subject of any assignment of any kind whatsoever.
Any order duly validated on our site, implies the total and without any reservation adherence to these general conditions of sale and, possibly, to the special or specific conditions for one or more products or orders.
ARTICLE 1. OBJECT
The purpose of these General Terms and Conditions is to define the rights and obligations of the parties in the context of the online sale of goods and services offered by our company to the Customer, from order to delivery, through payment and use of services made available.
ARTICLE 2. SCOPE
These General Terms and Conditions govern the sale of products on the day of the placing of the order by the Customer.
They apply to all methods of placing orders remotely that we offer you, whether the order was placed via the internet or by telephone.
ARTICLE 3. ORDER
Ability to contract
Any Customer, of our company, declares to have full legal capacity, allowing him to commit himself under these General Conditions of Sale. We reserve the right to cancel and refuse any order from a Customer with whom exists or appears during the processing of an order, a dispute, in particular a dispute relating to the payment of a previous order.
Acceptance of the Terms by the Customer
The fact of ticking the box “I have read and I accept the General Conditions of Sale” before proceeding to the payment, constitutes an irrevocable acceptance which can only be called into question in the cases exhaustively provided for in these Conditions under the paragraph “right of withdrawal”. You acknowledge by this act that you have read, understood and accepted these Terms.
Placing an order
You can place your order with our website theghiblishop.com 24/7.
The ordering process consists of five successive steps.
1/ First, you must select the product(s), then validate your shopping cart.
2/ Then, you must check the selected products with the color and size options, and indicate the quantities requested.
3/ The order can only be registered on our site if you have clearly identified yourself, either by entering your e-mail address and your personal password, or by mentioning all the information requested for an online registration.
Once identified, you must clearly indicate the information necessary for delivery, this concerns in particular the precise delivery address as well as any accessibility restrictions.
4/ Before the last step, you must indicate the delivery method chosen.
5/ Finally, you must indicate the chosen payment method, in order to proceed with the payment of your order on the secure interface.
In accordance with the provisions of the Civil Code on the conclusion of contracts online, the contract will be concluded when you click on the button allowing you to confirm your order after having viewed the details of it and in particular its total price and having had the opportunity to correct any errors.
Any order implies acceptance of the prices and description of the products available for sale. Any dispute on this point will occur in the context of a possible exchange and the guarantees mentioned below.
The online provision of the credit card number and the final validation of the order will be worth proof of the order and payment of the sums for the products ordered.
This validation is worth signature and acceptance of all operations carried out on our site.
Order confirmation
An email is automatically sent to confirm your order, provided that the email address indicated in the registration form does not contain any errors.
Order tracking
You can track the status of your order by consulting the “My Account” section and then in “History and details of my orders”.
Proof of transaction
The contracts concluded on our website (data relating to your order and GTC in force on the day of your order) are archived for a period of 10 years. They will be considered as proof of communications, orders and payments made between the parties. You can access the archived contracts by making the request through the contact information provided on theghiblishop.com.
ARTICLE 4. PRODUCT INFORMATION
Product characteristics
In accordance with Article L. 111-1 of the Consumer Code, you may, prior to your order, read on our site the essential characteristics of the product(s) you wish to order.
You can select one or more products from the different categories offered.
The information, characteristics, photographs and graphics presented on our site or in the emails sent, are given only as an indication and are for the most part given by the suppliers.
Therefore, the difference in perception of shapes and colors between the photographs or graphics presented and the products can not engage our responsibility.
We will strive to ensure that the photographic representation of the products on our site is as faithful as possible.
As soon as the products are presented in photography with other products, a description will mention what is or is not part of the product.
Our company will not incur any liability for any indirect damage due to the present, including in particular for an operating loss, loss of profit, loss of opportunity, damage or costs, which may occur as a result of the purchase of the products. We will not be liable for any loss of data, files or damages defined in the previous paragraph.
Product Availability
We undertake to honor the orders received only within the limits of the stocks of products available.
In the absence of availability of the product(s), we undertake to inform the Customer as soon as possible.
We may change the assortment of products offered for sale on our site.
Availability may vary within the same day depending on the level of sales.
We carry out a frequent update of availability, but can not be held responsible if the stock is no longer the same as indicated.
The unavailability of a product is mentioned on the page of the product concerned or in the basket summary. If we are unable to obtain an ordered product from our suppliers, we will inform you of the expected delay or complete unavailability by email or telephone.
You can then request either the exchange of the unavailable product, or the cancellation of the order and the refund of the sums paid within 30 days at the latest of their payment.
No cancellation compensation, apart from the full refund of the said Order, can be requested.
ARTICLE 5. PRICE
The selling prices of the products indicated are expressed in Euros and are inclusive of all taxes (TTC). The selling prices of the products are those in force on the date of sending the validation of the order.
The selling prices of the products may be changed at any time.
The prices do not include delivery costs, which are at your expense and which are invoiced in addition to the price of the products purchased according to the amount of the order.
The delivery costs will be indicated before the final validation of the order.
The prices also do not take into account any promotional offers and personal discounts, indicated before the final validation of the order.
Prices include Value Added Tax (VAT) applicable on the day of the order and any change in the applicable rate will be automatically reflected in the price of the products sold.
In addition, if one or more taxes or contributions, including environmental taxes, were to be created or modified, up or down, this change may be reflected in the selling price of the products sold.
Please note that deliveries to countries outside the European Union may be subject to various fees and taxes, including customs and import VAT. These costs are exclusively borne by the buyer.
ARTICLE 6. PAYMENT
Payment methods
Full payment must be made when ordering online.
At no time can the sums paid be considered as a deposit or down payments.
The following payment methods are available to you to pay for purchases made on our site:
- Credit Card (CB, Visa and Mastercard)
- Check payable to the company operating the store.
Your order will be sent to you upon receipt of the check.
- Via PayPal
Please note that the delivery of the goods will take place after receipt of your payment by our services.
- Payment in instalments with a third-party partner.
Payment in several instalments/deferred payment is available through our partner. The security of the payments is ensured by the partner and its service providers. All payments are protected by 3D Secure.
Purchase amount
P2X: Only purchases between a certain minimum and maximum amount are eligible for payment with our partner.
P3X: Only purchases between a certain minimum and maximum amount are eligible for payment with our partner.
P4X: Only purchases between a certain minimum and maximum amount are eligible for payment with our partner.
Fees
By paying in several instalments with our partner, the Customer does not pay any fees. Except for the following cases:
P2X: A fee per transaction may apply.
P3X: A fee per transaction may apply.
P4X: A fee per transaction may apply.
The partner is a tele-payment manager and issues an electronic certificate which will be considered as proof of the amount and date of the transaction in accordance with the provisions of articles 1316 and following of the civil code.
Termination
Any termination of the GTC between the Seller and the customer shall result in the termination of the GCU between the partner and the customer.
To receive your products as quickly as possible, we advise you to pay for your purchases by credit card or PayPal.
The customer will indicate the number on the front of his credit card, the expiry date of his credit card, the cryptogram on the back of his credit card (last 3 digits).
Our Company does not store the banking data of our customers.
The Customer guarantees us that he has the necessary authorizations to use the payment method he has chosen for his order, during the validation of his order form.
Our company reserves the right to suspend or cancel any execution of an order and / or any delivery, whatever its nature and level of execution, in case of non-payment or partial payment of any sum that would be due by the Customer, in case of payment dispute during administration, in the event of a payment incident, or in the event of fraud or attempted fraud relating to the use.
The Customer can make his purchases with peace of mind, we undertake to make every effort to ensure the security and confidentiality of the data transmitted online. The site uses a secure method of payment SSL (Secure Socket Layer) which allows the encryption of bank details during their transmission over the network. The Customer may note that the transmission is encrypted by software as soon as the padlock symbol appears in his browser.
Invoice
The Customer has the original invoice in the “My Account” section on our website.
Transfer of ownership
We retain full ownership of the products sold until full receipt of the full price, in principal, including fees, taxes and mandatory contributions.
ARTICLE 7. DELIVERY
Delivery areas
We deliver in Metropolitan France as well as in Europe (see details in “Delivery”).
For the rest of the world, contact us through the website theghiblishop.com.
Terms of delivery
The products are delivered to the address indicated by the Customer on the order form. The Customer must check the completeness and conformity of the information provided to us. We cannot be held responsible for any typing errors and the consequences in terms of delay or error in delivery.
If the parcel is returned to us, Customer Services will automatically cancel the order and refund the amount paid by the customer.
In the case of delivery to a Pickup Point: If the parcel is dropped off at the desired Pickup Point, the customer will have a period of 10 working days from the date of receipt at the Pickup Point to collect the parcel.
If the parcel is returned to us, Customer Services will automatically cancel the order and refund the amount paid by the customer.
Delivery times
All products offered on our site are available in stock and are generally dispatched within a certain number of working hours of receipt of your order. Please note that dispatch from our warehouse is Monday to Friday. As a result, all orders placed on Saturdays and Sundays are dispatched the following Tuesday. Please note that the dispatch time is different from the delivery time.
An e-mail is automatically sent to the Customer at the time of shipment of the products, provided that the e-mail address indicated in the registration form does not contain any errors.
No refund of shipping costs will be made in case of delivery within a longer period than those indicated. In addition, these delivery times do not include Saturdays, Sundays and public holidays. In the case of an order that includes one or more unavailable products as well as one or more available products, we ship the order upon receipt of all the products.